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  Public Ticket #1266615
Editing function not working
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Comments

  • Caitlin Taylor started the conversation

    Hi team, 

    I'm having trouble editing any text in my website.

    Every time i open a box to edit it it just comes up blank.

    I'm trying to edit a link in an icon group box. I've attached an image of what I want to edit, and what happens when i go in and try and edit the text (Ie it doesn't even appear)

    Could you please advise as to what to do?

    Cheers

    Cait

    Attached files:  Screen Shot 2017-08-07 at 7.41.47 pm.png
      Screen Shot 2017-08-07 at 7.41.34 pm.png
      Screen Shot 2017-08-07 at 7.40.31 pm.png

  •  66
    Alek replied

    Looks like one or more of your plugins could be producing a PHP error in the admin area. Try deactivating all 3rd party plugins to see if that makes a difference. If it does then reactivate them one by one until the problem comes back.

    Also what version of the theme are you running?

  • Caitlin Taylor replied

    Hi Alex, sorry for the delayed reply.

    I'm running version 3.0. Should I receive automatic updates for the theme?

    Also, now it says I need to upgrade LayerSlider, which I'm pretty such was part of the theme.....the support for that pligin said I should request the update for that from you

    cheers

    Cait

  •  66
    Alek replied

    Actually with your version I think you will need to install manually. You can download the latest version from Creative Market.

    The latest version of LayerSlider will be included with the latest version of the theme.

  • Caitlin Taylor replied

    great thanks Alek

    i also found the plugin that was corrupting the site so hopefully this update fixes that too

    Cheers

    Cait

  •  66
    Alek replied

    No problem, let me know if you need anything else!