Okay
  Public Ticket #1244733
portfolio support
Closed

Comments

  •  1
    Julien started the conversation

    Hello,

    I would like to insert a portfolio item in a full wide row, with filters to sort out the different items. 

    In the option I already chose "yes enable filtering" but no any filters would appear. 

    Can you help me on this issue? I have been trying to fix it for weeks now.

    Cordially,

    Julien

  •  70
    Alek replied

    Can you please send me a URL to the page you are talking about? And have you organized you portfolio items into separate categories from your WordPress admin?

  •  1
    Julien replied

    Hi Alek,

    Thank you for your quick answer. 
    Yes I did separate my items in categories as you can see in the screenshot attached to this message.
    Link to the URL: Here

    Let me know if you need more information,

    Best regards

    Attached files:  Screenshot category portfolio.png

  •  70
    Alek replied

    You need to update Camyno to the latest version. Your current version, 2.4, has a minor error that sometimes causes the portfolio filters to not show which was resolved in the newest version. You can download the latest version from Creative Market by logging in with the account you originally purchased with.

  •  1
    Julien replied

    Hi Alek,

    I'm a newbie on WordPress so please excuse my silly questions.

    I have downloaded the latest version as you said. How can I upload it smoothly? Do I need to save settings first to not loose it during the upload? 

    I thought of deleting first the old version and install the new one. Is that the way or is there a better way to do it? 

    Thanks 

  •  70
    Alek replied

    Probably the easiest way for you to update the theme would be to use this plugin which will safely replace the currently installed version with the new one:

    https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Alternatively you could also use FTP.

  •  1
    Julien replied

    Hi Alek,

    I had to let the website for a while but now I'm back on. I have an issue while trying to update the theme:

    I've installed the plugin "Easy Theme and Plugin Upgrades" and the latest version of Camyno theme.

    I go to "theme", "add new", then "upload a theme" but here is what it shows when I upload the zip file:

    Unpacking the package… 

    Installing the theme…

    The package could not be installed. 

    The theme is missing the style.css stylesheet. Theme install failed.

    What is it that I'm doing wrong? 

  •  70
    Alek replied

    You're installing the wrong file. You need to unzip the download package, inside you will find a zip file named only "camyno.zip" - that is the installable Wordpress theme.

  •  1
    Julien replied

    Thank you Alek, it worked perfectly!